25% of parcels in Omniva parcel lockers picked up within 4 hours

Baltics postal operator Omniva has asked its Estonia customers to collect their parcels the day they are dropped in its parcel lockers as this can allow more parcels to go in the same lockers.

Head of Omniva Estonia, Kristi Hunt said, ‘The parcel volumes are already large and Black Friday and Cyber Monday are still to come before Christmas. Omniva already fills the popular parcel machines several times a day, every day of the week, so that we could deliver more parcels to our customers. We ask people to do a small good deed and collect their parcel quickly, if possible. This way, everyone can help ensure that the ordered goods, many of which are definitely Christmas presents, arrive on time’.


Twenty-five percent of parcels delivered to Omniva parcel lockers are picked up within four hours and 68% are collected within the same day, while 18% are collected the next day. ‘For every day that a customer does not collect their parcel, we could deliver two new parcels to the next customers,’ Unt added.


The postal operator has 250 parcel machines in Estonia, and it is set to extend the network across the country.

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