AL REQUEST takes Addison Lee to consumer market

Addison Lee has launched a same-day consumer delivery service in London. AL REQUEST will be available on the Addison Lee app and online.

Immediately after lockdown happened in March, Addison Lee, London’s biggest same-day delivery company, saw business grow by 30% as businesses used the courier to get the goods they could not get thanks to movement restrictions.

The AL REQUEST service takes Addison Lee into the consumer market. It involves the shopper making an order and paying for it, and then to put the order number on their instructions to Addison Lee. The courier will then present the order number when collecting the goods and deliver them to the customer’s address.

Liam Griffin, CEO of Addison Lee, said: “We know how hard it is for people right now, so we have launched our new AL REQUEST service to bring the everyday to people’s homes. Under new lockdown restrictions people will be missing out on shopping experiences. Whether it is a fire pit for the garden or a food and wine hamper, AL REQUEST can pick up direct from the store and deliver to your home.

“With public transport less appealing and the cold weather and dark nights setting in, Addison Lee can provide a safe and reliable option for people who still need to get hold of essential items. As we get closer to Christmas people will be missing those special festive treats and experiences. While we can’t promise them the Christmas lights of Oxford Street, we can bring a bit of comfort and joy into their homes when they need it most.”