- 23 January 2020
- Transport / Logistics Services
Amazon has launched Amazon Flex in Australia, a flexible on-demand parcel delivery system similar to that of Uber and Deliveroo.
Amazon Flex is already operational in the US and eight other countries. It operates through a smartphone app where items can be ordered and delivered from pickup points in Melbourne and Sydney.
The delivery drivers are to be self-employed and therefore in the ‘gig economy’ as with the drivers from Uber and Deliveroo.
“As customer demand and delivery needs continue to grow in Australia, Amazon Flex gives us the agility to supplement the work we do with our existing carrier partners so we can speed up delivery times and respond to peaks in demand,” Amazon Australia director of operations, Craig Fuller, said of the new service in a statement circulated Wednesday.
“Amazon Flex gives us the flexibility over time to unlock customer delivery benefits we haven’t even thought of yet.”