- 13 November 2020
- Transport / Logistics Services
US Amazon Prime customers can now have their goods delivered to their garage where they have a myQ smart garage door.
The offering applies to Prime customers in more than 4,000 US cities, and allows the myQ garage door owner to opt for their parcels to be delivered into their garage and locked when the delivery driver has left.
The system works through the Key By Amazon app, which is linked to the myQ app by the Amazon Prime member. This will give the driver one-time access to the garage to do the delivery.
The national roll out follows a pilot of in-garage delivery in 50 US cities. “Customers tell us they appreciate the convenience and peace of mind that in-garage delivery offers, and we’re happy to expand the service to thousands of additional cities,” said Pete Gerstberger, Head of Key by Amazon.
“With this latest expansion, Amazon customers in thousands of big cities and small towns across the U.S. can now enjoy another Prime benefit with convenient, contactless deliveries right in their garage, all backed by the Key by Amazon Happiness Guarantee.”
Amazon has signalled that this system will soon be available to Amazon Fresh and Whole Foods Market soon too – this is currently being piloted in five US cities.