- 6 March 2018
- Transport / Logistics Services
The UK division of Amazon Logistics is now having its drivers take proof of delivery photos when they are left unattended.
In a notice posted on its UK website, the online retailer said: “Amazon Logistics (AMZL) may take a photo on delivery when a package is left unattended.
“Capturing delivery photos is intended to help customers see that their package was safely delivered and where.
“The photo will focus on the placement of the package.
“If a photo on delivery is captured, it may show up when you track a package from Your Orders.”
The Amazon customer will sign in with their user name and password if the photo is available. The statement continued, “Customer Service may look at delivery photos to troubleshoot what happened to a package if you contact us or report a problem with the photo”.
There is an option to opt out of this service should the customer wish, and it will not be available on certain confidential services such as the Wish List.
Amazon Logistics is not the first delivery firm to take proof of delivery photos for their customers.