Apex Insight’s latest edition of its annual review of the UK parcels market has been released. Key findings include:

• The B2C segment continues to drive overall growth, although pricing remains tight and, given the presence of large, price-sensitive retail customers, there is market share volatility in that segment.
• B2B is more fragmented but more stable, however supply chain trends mean this area is likely to continue to grow more slowly.
• The last mile remains an area of challenge and also of innovation. Drones continue to grab the headlines and land-based robots are being trialled.  But the most significant developments are in more mainstream areas.  Amazon and InPost have rolled out more lockers and further parcel shops are being added, with Collect+ opening its network to multiple carriers.  And carriers continue to develop their systems to help them to push delivery success rates up to higher levels. 

According to Apex Insight, “Our analysis of the competitive landscape shows some further share changes. DPD and Hermes have continued to grow strongly, and profitably, at the higher and lower/middle end of the market, and several other carriers have also performed well.  But there is also innovation: our analysis shows that almost 10% of market revenues are now accounted for by companies outside the set of leading carrier networks.”

The report by Apex Insight comes from extensive desk research, interviews with key figures in the sector as well as the analysts’ long experience in the market that comes from advising carriers, investors and other interested parties.

Purchase and download the 2017 UK Parcels Market Insight Report 
 
Subscribe to Newsletter