ArrowXL returning to Worcester in September

Charlie Shiels, CEO of two-man delivery operator ArrowXL has said that ‘fantastic progress’ is being made in rebuilding its fire damaged Worcester hub. Shiels said that the ‘best two-person facility in the UK’ is to be completed ahead of the grand homecoming in September 2019.

The Worcester ArrowXL hub was totally destroyed in a fire in April 2017. Rather than move away from the area the firm chose to protect its workforce by rebuilding the depot at the Blackpole Trading Estate. It used a temporary depot down the road in Chepstow, for which it provided free daily transport to its staff from Worcester. It then opened an interim delivery hub in Droitwich Spa that is to be open until the Worcester site becomes fully operational.

After a significant period of time was spent clearing the grounds and preparing foundations, the shell of the facility is now complete and internal works are well underway. The 258,000 square foot facility – which is 200m long, 100m wide and 50m tall – will be home to 250 people on a daily basis, including 150 of the company’s delivery heroes.

Shiels said: “I visited the site this week and I am astounded by the fantastic progress being made on a daily basis. Our new home in Worcester will be the best two-person facility in the UK, supported by state-of-the-art technology and innovative workspaces. It will also be home to our second ArrowXL Development Academy, building on the success of our first dedicated training centre in Wigan, where our colleagues will be able to develop and hone their key skills.

“In total, we fulfil 55,000 deliveries across the UK each week and around 25% of those will be fulfilled from our new base in Worcester. It is a strategically important location for us, as we serve consumers across the Midlands. We have always been wholeheartedly committed to remaining in Worcester since the day after the fire. The company has been a major employer across the city for 30 years, and we have colleagues who have worked for us since day one. When you consider the loyalty of our local team and the key skills they possess, it really was a no brainer.”


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