- 18 May 2021
- Transport / Logistics Services
Two-person delivery specialists ArrowXL have been chosen by Johnson Health Tech UK, an exercise machines retailer, to support the next phase of its home retail growth. ArrowXL will be responsible for delivering around 2,500 products listed by Johnson Health Tech UK to its customers homes every year.
According to the exercise machine retailer, one of the key selling points of ArrowXL was their ability to scale up their deliveries to meet a projected 500% growth in sales in the coming year, without impacting customer experience. As lockdown guidelines permit, equipment will be taken into customers’ homes and placed in their room of choice. Customers will also have a choice as to when the goods will be delivered through the ArrowXL diary booking service. Tracking and excellent communication comes as part of the service.
Simon Woodward, Johnson Health Tech UK’s Operations Director, said: “As we have continued to grow it became clear that we needed to partner with somebody who already had experience within this market sector and would be able to hit the ground running, but also provide the infrastructure to support any changes or ‘curve-balls’ that may appear in changing market conditions. ArrowXL has the experience and expertise to provide us and our customers with the high level of service we require.”
Craig Kavanagh, Sales Director at ArrowXL said: “Johnson Health Tech UK is a fast growing fitness equipment company and we are proud to be playing such a pivotal role in their ongoing success. We know how much care and attention goes into the Johnson operation, and our delivery service will mirror that effort.”