Asendia offers international delivery service to online retailers  

The joint venture between La Poste and Swiss Post, Asendia has launched e-PAQ, a global parcel and package delivery service aimed at online retailers who sell their wares internationally.

The Asendia e-PAQ service reaches more than 200 countries and replaces all of the company’s previous Goods products.

Given national and cultural preferences are different for deliveries, retailers selling to other countries need to offer a wide range of delivery choices. There are four tiers of the service that differ on speed, price, format, weight and features. These are e-PAQ Standard, e-PAQ Plus, e-PAQ Select and e-PAQ Elite.

Marc Pontet Chief Executive Officer, Asendia Group, says, “As our world becomes increasingly connected, choosing the right partner to help meet logistical and technological challenges is crucial for retailers building a customer base worldwide. We’re continually looking at ways to help e-commerce businesses grow; our goal is to make e-commerce easy and reliable worldwide.”

Renaud Marlière Chief Business Development Officer adds, “The global e-commerce market and customer expectations have changed dramatically since 2012, when Asendia was established, and we’ve always evolved to meet them. As part of our commitment to providing the best e-commerce experience possible, we conducted extensive research in the USA, Europe and Asia. After considering the feedback and internal analysis, we have renewed our current products, developing e-PAQ, a fresh, modern and easy-to-understand offer.”

e-PAQ also helps retailers meet their sustainability commitments, as they work towards minimising their carbon footprint.

Commenting on sustainability, Marlière stated: “Sustainability is a strategic priority for us, and I am incredibly proud to say that we offset all our transport CO2 emissions within Europe. We also offset the carbon footprint of journeys from Europe to other continents, excluding the first-mile and the last-mile. For France and Switzerland, we are able to provide 100% carbon neutral delivery if shipments are directly added into the La Poste and Swiss Poste networks. Looking forward, we are committed to investing more time and resources to further offset our carbon emissions.”