- 30 November 2020
- Transport / Logistics Services
Australia Post saw its busiest ever cyber weekend delivery volume spike, with volumes up 72% on the same period in 2019.
During the weekend the postal operator saw daily volumes of 3.0-3.1 million parcels. This was 30% up on an already high parcel volume in November ahead of the peak season shopping event – it was handling an average of 2 million parcels daily, with the surge attributed to the pandemic attracting more shoppers online.
Speaking on the Sunday before Cyber Monday, Australia Post Executive General Manager Deliveries, Rod Barnes, said Australians have come to rely on online shopping this year, and have fallen in love with the convenience. “Our people have worked incredibly hard all year, demonstrating agility and resilience to manage volumes we would traditionally have had months to prepare for,” Mr Barnes said.
“We’ve made the right investments in our network and stand ready today to set a new record – the busiest day in our 210-year history – as we head towards our biggest peak in history.
“In a challenging year, we have continued to find ways to improve our service, with more than 60 new or repurposed facilities to support additional parcel processing and retail parcel pick up locations. We also have new automation coming online right across the country in the lead up to the Christmas period to deliver for our customers.
“We’re hiring 5000 extra people to help deliver for our customers across the country, have chartered 18 freighter flights, and will have 3000 extra vehicles on the road.
“Temporary regulatory relief has enabled the upskilling of 2700 posties including 2000 now delivering in vans, so we are ready to get a record number of parcels to their destinations and spread Christmas cheer for Australians everywhere.”