Australia Post invests $25m in Adelaide parcel hub

To meet the boom in online shopping deliveries in South Australia, Australia Post is investing $25 million in a new parcel hub in Adelaide. This will be the postal operator’s biggest investment in South Australia to date.

Currently parcels are carried out across multiple sites but these will now be consolidated into one, using automated parcel processing for the first time in the Australian state. This is set to boost parcel processing capacity and improve service standards.

Australia Post CEO Christine Holgate said that this is to meet the fast growing demand for e-commerce in South Australia:

“It is no secret Australians love shopping online, spending over $4.4 billion in April this year alone, and South Australians love it more than most with a huge jump in online purchases during COVID-19,” Ms Holgate said.

“More than 14,000 South Australian households shopped online for the first time in April, with Adelaide’s postcode alone ranked third nationally by percentage of new online shoppers. This drove the state’s overall online shopping growth figure for the month to an incredible 86 per cent up on last year.

“I am so thrilled to be making this investment as it will be the first time we have introduced any parcels automation in South Australia so it truly will future-proof our operations.

“The facility will be critical in helping us to stay ahead of the continued growth in parcels, enabling us to get parcels from merchants and to our customer faster,” Ms Holgate continued.

The new Australia Post Adelaide facility is to create 50 new jobs while preserving the existing jobs in the network.