Australia Post – peak parcel season arriving earlier

Australians’ online shopping on Black Friday and Cyber Monday has grown by 28.7% year on year, according to Australia Post. This suggests that they are doing their Christmas shopping much earlier than previously and the peak season for delivery companies is beginning earlier.

The Inside Australian Online Shopping research by Australia Post shows a shift in the timing and channels that Australian shoppers are using to make key purchases, according to Australia Post General Manager Parcel & Express Services, Ben Franzi.

“Traditionally, the first week of December was the peak for online sales. Now, it’s Black Friday and Cyber Monday – which strongly suggests that more Aussies are doing their Christmas shopping online and earlier than ever before.”

“Importantly, this signals to retailers they need to consider timing their sales earlier to grab a slice of the Black Friday and Cyber Monday pie.

“Australians are getting savvier with how they shop, and are starting to purchase seasonal items that they might usually buy instore. For example, in the second week of December we saw a marked increase in online purchasing of specialty food and liquor – resulting in a growth of 41 % year-on-year.

“We know that customers are increasingly drawn to the convenience and stress-free experience of online shopping – Paypal reports that 70 % of Australians find online shopping less stressful than going in-store,” said the Australia Post General Manager.


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