Australia Post to install parcel lockers in Woolworths

Australia Post is to install at least 500 parcel lockers in Woolworth stores across the continent. The roll out of the parcel lockers is to begin this month.

“Australian shoppers spent $20bn online last year and this Christmas is expected to be the busiest ever for online shopping – with more than 60% of all Australians expected to buy online,” said Ahmed Fahour, Australia Post Managing Director & Group CEO.

“This landmark partnership with Woolworths will provide our customers with more choice and convenience for parcel delivery than ever before.

“Instead of having your parcel sent to your home address you can have it sent directly to a 24/7 parcel locker so you never need to miss a delivery again. And best of all, it’s absolutely free to use.”

Brad Banducci, Woolworths CEO & MD Woolworths Food Group has said that the lockers will extend the existing Woolworths click&collect service for customers.

“We know our customers are busier than ever and are looking for greater convenience in everything they do,” said Mr Banducci. “We’ve seen strong year on year growth of our customers shopping with us online, with many choosing the convenience of our click&collect service to pick up their shopping from our stores on their way home.

“This partnership with Australia Post now allows them to conveniently pick up their parcel when they do their grocery shopping in-store or pick up their online order  – giving them back important time in the day.”

Industry experience has shown that providing customers will added convenience draws in more business. This investment by Australia Post may well improve their income in years to come.
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