Barbour to use Metapack for delivery and returns

UK classic fashion brand Barbour has chosen Metapack to run its shipping and returns operations.

Barbour is to use the Metapack delivery manager as well as its delivery options and returns portal as it opens up to using more carriers, automate its shipping and returns process and extend its delivery options to its online customers.

“Having the correct technology in place is key for us as we as we continue to evolve our brand, e-commerce offering and fulfil on our delivery promise to our customers,” said Gareth Dixon, group financial controller at Barbour.

“By leveraging Metapack’s technology not only do we have a single gateway to different carriers and flexible services, we’re also able to automate key shipping process and reduce the reliance on our IT resources. Most importantly, we’re able to strengthen the buying experience for our consumers at every stage in their online journey – from checkout to delivery and even returns.”

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