- 26 March 2021
- Transport / Logistics Services
US last mile solutions tech provider Bond is working with multi-carrier solutions provider EasyPost to provide their customers with direct-to-consumer fulfilment and access to Bond’s nano distribution centres (NDCs or dark stores).
Transparency is an issue for online customers, with online retailers providing little information from fulfilment providers and where problems arise, support teams are separate from the fulfilment process. In partnering with EasyPost, so Bond can supply same-day fulfilment and on-demand fulfilment and returns to online retailers with complete transparency in the process.
The customers of both firms will enjoy access to a streamlined process with one unified brand experience, reducing churn and bolstering customer loyalty.
“Most great brands struggle when it comes to providing a great fulfillment experience either because they don’t have the resources and tech to do so themselves, or because the third parties they work with are not built for brands like theirs,” said Asaf Hachmon, CEO and co-founder of Bond. “By partnering with EasyPost, we’re helping joint customers overcome that hurdle by enabling a fulfillment experience that is fast, transparent, environmentally friendly, and built for today’s brands.”
“Bond is one of the most exciting new players in fulfillment and their performance justifies that excitement,” said Jarrett Streebin, CEO at EasyPost. “We’re looking forward to our customers being able to seamlessly deploy Bond to provide a great fulfillment experience with the visibility necessary to constantly perfect and adjust the process for our joint customers.”