- 20 April 2018
- Transport / Logistics Services
Two man delivery specialist Panther Warehousing has appointed Brian McCarthy to be its new Chief Operating Officer.
He was previously the Logistics Director of the bed retailer Dreams and before that worked with the Home Retail Group as well as Asda.
According to Panther, a key part of McCarthy’s role will be to “focus on the customer experience in the final mile”.
McCarthy commented: “Panther has grown because it knows the delivery experience is vital.
“If a customer is impressed with the service they have received, they are more likely to order from the same place again. Essentially, it is an extension of their buying experience with the retailer.
“Consumers are now more willing to order expensive and large items online, and this is a testament to the practices and hard work of firms like Panther.
“Panther was among the first to bring the immediacy of the high street to the world of delivery.
“I’m delighted to be part of a company in its ascendancy and will relish working with the team and improving our offering even further.”
McCarthy’s appointment comes at a period of strong growth for Panther. Having achieved a turnover of £55m in 2017, the company is forecasting £72m for this year and aims to grow to £114m by 2021.