ByBox to launch “Metro” service in London

Software and B2B delivery locker company ByBox has announced it is to offer a new service called ByBox Metro that will give businesses in large metropolitan areas a supply chain solution for getting critical parts to their field engineers.

Naturally the ByBox Metro service will be launched in London first, allowing field engineers access to 25 Smart Boxes that are located within the congestion zone.

According to the company, this will provide “an easily accessible and secure location for engineers to retrieve SLA critical parts before 7am as well as making returns”.

The ByBox Metro service offers full visibility of the supply chain, meaning that businesses can track and trace deliveries and returns to the Smart Boxes. Engineers are notified when their parts have been delivered and the solution also offers and improved returns loop with parts for repair or return collected daily and delivered back to the Smart Box within 48 hours.

Stuart Miller, CEO and co-founder of ByBox, commented: “One of the most frequent requests we get from companies in busy city centres, is for help in tackling the stock loss caused by inefficiencies in their current supply chains. With many offices now banning on-site deliveries there is a huge logistical issue for engineers trying to track down the critical parts they need to complete a job. We developed ByBox Metro so that businesses and field engineers could operate more efficiently, ultimately enhancing service levels to the end customer.”

The company is planning to roll this service out to other major cities around the UK at a later date.