Cainao forges fast sea links with Malaysia

Alibaba-owned Cainao Smart Logistics Network has announced a partnership with integrated smart supply chain solutions provider BEST Inc to launch an end-to-end delivery service between Malaysia and China for e-commerce delivery.

Transit times by sea will be reduced to six days from China, and parcels will be received as few as 24 hours after arriving in port.

The deal between Cainao and BEST will cover first- and last-mile, sea freight forwarding as well as overseas warehousing and customs clearance from vendors in China to customers in Malaysia.

Cainao will use electronic shipping labels for the parcels, enabling real-time tracking from dispatch to delivery.

As well as the China-Malaysia link, e-commerce vendors in Malaysia will be able to reach the Chinese consumer market too.

“The establishment of a direct Malaysia-China e-Commerce logistics service is continued affirmation of our investment into the region. Following the launch of Alibaba’s first overseas electronic World Trade Program (eWTP) hub2 in Kuala Lumpur in 2017, this initiative will go towards supporting SMEs that are looking to engage in cross-border trade. With a direct logistics service, Malaysian SMEs can look forward to selling goods to China via the Malaysian Pavilion3 on, while consumers in Malaysia will benefit from better customer experience when buying from Chinese merchants,” says James Zhao, General Manager, Cainiao Network.

“The China-Malaysia e-commerce logistics service is a great example of how BEST leverages technology and innovation in order to empower our business partners and enrich the lives of
consumers, with efficient delivery services. Southeast Asia has been a key focus area of BEST’s global strategy.

Through investment in automation, information technology and logistics networks, we have developed express delivery networks in five markets in the region, providing customers with speedy, reliable, and cost-efficient services, while facilitating the growth of local SMEs and cross-border e-commerce,” said Johnny Chou, Chairman and CEO, BEST Inc.