Deutsche Post DHL expands Packstation network

Deutsche Post DHL has announced it is expanding its Packstation network to 7,000 automated pickup/drop-off points, with 4,000 new units to be installed in Germany by 2021. 


“For many of our more than twelve million registered customers, DHL Packstations are an integral part of their online shopping experience and an indispensable part of their everyday lives. That’s why we’re investing large sums to further expand our Packstation network across Germany – in rural areas and in cities. We’re not only responding to the sustained strong growth seen in parcel volumes, but are also giving customers even greater access to our parcel service network,” says Tobias Meyer, Board Member for Post & Parcel at Deutsche Post DHL Group.

The 3,000 additional Packstations augment the company’s current 28,000 parcel collection points, consisting of 4,000 Packstations and 24,000 postal outlets or DHL parcel shops. With its dense network, Deutsche Post services far exceed regulatory requirements. “By expanding our Packstation network, we’re on course with our Group-wide Strategy 2025. Sustained growth in e-commerce remains a key driver for the strategy’s implementation and for the company’s future success,” says Tobias Meyer. “With our mix of self-service Packstations and postal outlets with long opening hours, Deutsche Post DHL Group services are more accessible to consumers than ever before.”


The Deutsche Post DHL Packstation network was the first such network in Germany, with the first units rolled out in 2003. They are usually available 24/7 and are located in high footfall areas where people pass every day.

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