- 29 March 2021
- Transport / Logistics Services
Germany’s postal operator Deutsche Post DHL has installed its 7,000th Packstation parcel locker in Niestetal. The town’s mayor Marcel Brückmann, and Friedhelm Schlitt, regional policy officer of the Deutsche Post DHL Group in Hesse officially put the parcel locker into operation.
“We are pleased that we can make the popular Packstation service available to an increasing number of customers at more and more locations. Last year alone, the number of registered Packstation customers increased by a double-digit percentage compared to the previous year,” explains Friedhelm Schlitt. Big advantages of the Packstation: The machines are easy to use and the service is free and can be used 24 hours a day. As a rule, Packstations are also located in central locations in everyday life, so that customers can conveniently combine receiving and shipping parcels with, for example, going to work or shopping for groceries.
“Packstations that are continuously accessible take account of changed consumer behaviour and are a useful addition in the pandemic for all those who avoid contact or who cannot cope with the usual opening times for professional reasons,” says Marcel Brückmann.
Deutsche Post DHL plans to have 12,500 Packstation parcel lockers in place by 2023, complementing the 24,000 parcel shops around the country. At present, most households in Germany are within a kilometre of an outlet and this is set to drop considerably with the roll-out of the parcel lockers.