Deutsche Post DHL offers physical letter notification by email

Around half of Germany’s internet users will be offered a service where they are informed by email as to what physical email is to go through their letterbox that day.

The partnership between Deutsche Post DHL and email providers GMX and WEB.DE will allow registered users to see an email notification as to exactly what mail is about to arrive in their letterboxes with a photo of each letter.

Around half of Germany’s internet users – 34 million people – have email accounts with GMX and WEB.DE. The service was launched yesterday, 27 July 2020.

“By introducing this new, globally unique notification service, we are making it possible for our customers to receive their postal mail even more conveniently and flexibly,” said Tobias Meyer, Deutsche Post DHL Group Board Member for Post & Parcel Germany. “Registered GMX and WEB.DE users will now have the option of finding out about the postal mail they are about to receive – whenever and wherever they want – and digitally archiving their offline correspondence. They will also gain more transparency about the delivery quality provided by Deutsche Post.”

Jan Oetjen, Managing Director of the e-mail providers GMX and WEB.DE, added: “Our postal mail notification service will integrate e-mail and postal correspondence into one inbox. This is a ground-breaking step, particularly when you consider just how rapidly the digitalization of communications is expanding. The e-mail inbox has already become the main hub for online communication between companies and customers. Order and delivery confirmations, invoices and contract documents are already being sent here along with private correspondence. In the future, users will be able to clearly organize and archive all relevant information from companies as well as government agencies in one place.”

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