- 15 March 2017
- Transport / Logistics Services
DHL eCommerce has opened a new fulfilment centre in Hong Kong which will cater to the growing demand for cross-border products in Asia Pacific particularly from the Greater China region.
The new centre is located within sister company DHL Supply Chain’s one million square foot Interlink operation there. It adds to the growing fulfilment network in Europe, the US, Mexico, Australia and India.
“Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them back to shopping on their website,” said Zhi Zheng , Managing Director, Greater China , DHL eCommerce.
“Cross-border e-commerce is expected to grow to $1trn by 2020, and with approximately 40% of China’s online consumers buying foreign goods, linking foreign e-tailers with consumers in Greater China with an efficient fulfilment service is crucial.”
Malcolm Monteiro, Asia Pacific CEO, DHL eCommerce, added: “The future growth of e-commerce lies in cross-border sales, and the key to a borderless digital economy is efficient logistics and fulfilment.
“Our new Hong Kong facility adds huge value to our global fulfilment network , catering to the strong inbound growth observed particularly in the Greater China region. This will simplify inventory management and last-mile delivery for retailers, ultimately facilitating their quick and easy global expansion.”
Following Amazon’s lead, fulfilment seems to be where it is at for major players such as DHL. The former giant client is now beating a path for delivery companies to follow…
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