DHL launches startup helpdesk

German logistics giant DHL Global Forwarding has officially launched a new helpdesk aimed at startup companies.

In a statement, the company said the Berlin-based DHL Start-Up Helpdesk will “assist dynamic start-up entrepreneurs and expanding start-up companies in the areas of logistics and supply chain development to enable them to achieve success both in and beyond Germany”.

Joachim Hermansky, Vice President Customer Service Germany at DHL Global Forwarding, commented: “Our customer base of start-ups with global operations is growing rapidly at our branch in Berlin. Understandably, they have a greater need for advice and services, particularly in the initial stages.

“That is precisely why we trained up a young team that acts as a link between companies going global and traditional handling departments. They understand both worlds and that allows them to provide swift and flexible support.”