DHL, Posti and Bring develop parcel network

Three major parcel delivery companies, DHL, Posti and Posten Norges’s Bring are to team up and offer a dedicated B2C infrastructure for parcel deliveries across the Baltic States, Scandinavia and Finland. The non exclusive cooperation between the companies is to come into effect from the 1st April.

DHL announced the plans and said that the expansion is in line with its strategy to develop its e-commerce market in Europe, and to offer the company’s customers a well developed infrastructure. DHL Parcel has increased its network footprint to 16 of the most important e-commerce markets in Europe in just two years. It offers online retailers a harmonised network with standardised services.

“Many of our customers today already ship items to the countries in northern Europe. Together with our local partners, we want to help them grow their business and develop the e-commerce market in these countries as best as possible,” said Jürgen Gerdes, CEO Post – eCommerce – Parcel at Deutsche Post DHL Group. “At the outset we will offer the 22m online shoppers in northern Europe convenient access to the largest parcel shop network in this area.”

DHL Parcels is aiming to exploit the strong cross-border online shopping trend in northern Europe. According to DHL: “It is expected that today’s e-commerce volume in the Nordics and Baltics, approximately €22.8bn, will grow by 6% per annum until 2020. In the Nordics and Baltics, people are particularly open to online retailing and are above-average users of this service as their expenditures per person significantly exceed the European average.”

The collaborative delivery network will encompass 6,500 parcel shops and parcel stations by the end of 2016.

DHL added: “Within the framework of the agreement DHL Parcel and the partners defined DHL Parcel Connect as the service standard for B2C cross-border shipments. This means that online retailers shipping to and from these countries can rely on the already high and now further improved quality they are used to from DHL Parcel. In fact, Saturday delivery, standardized processes and labels for shipping and returns will allow for faster transit times in the future.”

In addition to the new service standard and Saturday delivery, DHL, Posti and Bring will establish a system that notifies recipients about of their parcels’ likely arrival time.

“There will also be customer friendly return solutions across all European markets DHL Parcel operates in, regardless of whether the parcel is sent from Poland, Belgium or Sweden, for example,” said DHL.