- 23 September 2020
- Transport / Logistics Services
DHL’s latest Logistics Trends Radar reflects on the newest and likeliest coming technological trends that have and will impact the industry in years to come.
The DHL report’s foreword notes, “The defining business trend of recent years has been the emergence of a new generation of giant technology platforms which can count their users in the billions. US players such as Amazon, Apple, Facebook, Google and Microsoft, as well as China’s Alibaba, Baidu and Tencent, have become central to the lives of many citizens. Their offerings, based largely on free access, social connectivity and almost limitless volumes of informative and entertaining content, have dramatically changed the way people use and appreciate technology. For many, the services of these organisations have become an indispensable part of their lives. These attitudes towards technology also carry over from personal life into business, setting the expectations of executives and IT decision makers in business-to-business activity.”
The DHL report has a ten year focus that includes the likeliest factors such as drone delivery and excludes the unlikeliest such as Tube Logistics. The company does note that some technologies can come in from left-field and can disrupt the logistics industry – though accurate it is no crystal ball.