DHL rolls out On Demand Delivery across Asia Pacific

DHL Express’s On Demand Delivery is now available across the Asia Pacific region, according to an announcement from the company. On Demand Delivery is a new service DHL launched late last year for the cross-border e-commerce market.

The company released a statement today that said that Asia Pacific countries in which its new service is now available include mainland China, Australia, Singapore, Taiwan, South Korea and Thailand. By the end of 2017 the On Demand Delivery service should be available to people and businesses in more than 100 countries.

“With On Demand Delivery,” said DHL, “shippers can choose to activate specific delivery options and have DHL Express proactively notify their customers via email or SMS about a shipment’s progress. Receivers can then select the delivery option that best suits their requirements via the On Demand Delivery mobile-optimized website. The service offers flexibility and convenience and caters to the demands of international online shoppers who do not want to miss a delivery when away from home.”

Ken Lee, CEO, DHL Express Asia Pacific, commented: “Asia Pacific markets like Singapore, Australia, and Hong Kong have some of the highest numbers of cross-border online shoppers in the world, and retailers require flexible, reliable cross-border shipping options to grow their margins and market share.

“On Demand Delivery helps retailers the world over offer Asian consumers that flexibility and reliability, through digital channels they’re most accustomed to using.”

Cross border e-commerce is one of the fastest growing segments of the industry. DHL exploiting this should be a very good move in the short to medium term.  
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