Digital innovation An Post Challenge launched

As part of its wider transformation programme, Irish postal operator An Post has launched the An Post Challenge, a technology competition aimed at using technology to improve the delivery chain and An Post’s financial services through financial technology (‘fintech’).

Regarding the Fintech element, the An Post Money Current Account has already been built on a cloud platform that is designed to be improved to meet future customer demand. This system was built under the European PSD2 initiative. Under the An Post Challenge, tech companies are invited to design new and differentiated customer use-cases for the An Post Money product suite in the same way the An Post Current Account was built.

Big Data and AI can be harnessed to improve the postal delivery network too. According to An Post, the “invitation is to leverage and enhance its existing delivery route, returns & parcel systems with new smart technologies to enhance the customer experience.”

This will be overseen by An Post’s strategic digital parter Strata3 in devising a digital strategy and associated roadmap. The An Post Challenge has emerged from that strategy.

“As part of our digital transformation strategy, we recognise the benefits of building links with the start-up & development eco-systems locally.  We are delighted to be working with Dublin BIC to build capability and to create opportunities for collaboration to solve real business issues for our organisation,” says Des Morley, Chief Digital Officer with An Post.

John Mitchell CEO of Strata3 says “As part of the digital strategy and given how far An Post’s transformation has moved, we quickly identified the benefits for An Post in building strategies, partnerships and links to create opportunities for innovation and excellence.  Dublin BIC were a naturally fit for An Post as the largest local route to the start-up ecosystems.”

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