- 16 January 2017
- Transport / Logistics Services
Click and collect specialist company Doddle has announced the launch of a new software solution called Powered by Doddle. This is a click & collect solution for retailers that also includes training, communications and analytics modules.
In a statement, Tim Robinson, CEO at Doddle, commented: “With ‘Powered by Doddle’, retailers can now benefit from the best practices we have developed by running our specialist network and the two million parcel pickups and returns we have handled.”
Doddle ‘s proprietary software will support a ‘comprehensive’ set of click & collect processes that include the receipt and storage of parcels, order fulfilment, the handling of expired parcels as well as paperless returns.
Before a client sets up the Powered by Doddle system, the company will conduct an audit of the retailer’s existing click & collect operation. This includes time & motion studies, space utilisation analysis as well as customer satisfaction surveys. The new software is compatible with a range of Android devices and can also be deployed to existing POS systems.
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