- 19 January 2021
- Transport / Logistics Services
After suspending its operations between the UK and EU at the beginning of the year due to a sizeable number of customers getting their paperwork wrong, DPD UK has announced it is to extend the suspension beyond the original two week timeframe.
Around 20% of DPD UK’s UK-EU parcels had incorrect or incomplete documentation so the carrier said it would suspend its operations until 13th January.
The extension of the suspension has been extended while it resolves issues around the UK government’s New Computerised Transit System (NCTS) that DPD UK says has been a challenge since the 1st January when Brexit took effect.
In a statement DPD UK said, “Each day we are making significant strides with all our new external systems and processes. However, there continues to be delays in validating data with European Customs. In view of these circumstances, our service into Europe and the Republic of Ireland will remain paused and we’ll provide a further update on Friday January 15”.