- 4 December 2019
- Transport / Logistics Services
Cyber Weekend parcel volumes at DPD UK were up 13% on last year, marking its biggest Cyber Weekend on record.
DPD UK managed the spike with its four giant automated sorting hubs around the UK. In preparation the firm had recruited a large number of new, permanent drivers ahead of the projected spike in demand. Electric vehicles figured prominently in the delivery rush.
Dwain McDonald, DPD UK’s CEO, praised his team: “It has been an incredible weekend. The whole team has been absolutely amazing. We have maintained our very high service standard, despite record volumes and that is something everyone should be very proud of. We start planning for Peak in January and we look at every single aspect of the whole process, but when it all comes together it is still a great achievement for everyone involved.
“Black Friday and Cyber Weekend are here to stay, and we fully accept that. We have had to adapt our plans significantly in recent years, but we work incredibly hard with our retail customers to ensure we can give them the same great service in November and December as we do over the rest of the year.”