eBay offers fulfilment and delivery service to UK sellers

UK eBay sellers are being offered an Amazon-style fulfilment service after the marketplace agreed to work with global logistics players Orange Connex.

Sellers are to be offered storage, packing and delivery of the items they sell on eBay. They will have access to dedicated fulfilment centres in Leicester and will be able to offer next-day delivery, same-day handling and fully tracked services. They will be able to use the fulfilment service for items sold on both eBay and other marketplaces.

The eBay offering comes in response to a big increase in UK sellers this year as well as demand for established sellers to grow their businesses.

The Fulfilled By Amazon (FBA) service has been a major success for eBay’s rival with more than half Amazon’s top sellers using the service.

“We know that managing space and storage for inventory can be one of the biggest pain points for our sellers, while an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times,” Ebay UK’s general manager Murray Lambell said.

“Ebay fulfilment by Orange Connex sets out to address these, offering more capacity to grow and a simpler, more cost-efficient process so that sellers can offer more flexible delivery options.”
Orange Connex Global UK’s Gerry Power added: “Orange Connex are delighted to be working with Ebay on the launch of the new UK fulfilment service, harnessing the value of our combined experience to help many of their small business customers scale and succeed.

“As online demand has surged this year, we’re excited to be helping these businesses keep up with higher volumes of orders. This end-to-end fulfilment process will offer sellers improved visibility and control throughout the supply chain, while the end shopper can enjoy a more enhanced delivery.”

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