- 1 October 2019
- Transport / Logistics Services
Postal software company Escher has teamed up with customs specialist Hurricane to create a platform that deals with cross border deliveries.
The Riposte Taxes, Duties & Compliance platform enables postal operators to correctly identify product classification, screen for restricted products, screen for denied parties and estimate taxes and duties. The solution ensures Posts meet all regulatory requirements, provide better cost transparency to their customers and improve customer loyalty throughout the supply chain.
“Hurricane is the market leader in this extremely complex area and they have a dedicated and experienced team to ensure regulations are up to date. Our solution provides Posts with the assurance that they are complying with global screening requirements as well as correctly calculating any monies due,” commented Nick Manolis, CEO Escher Group . “But this is also about the online shopper – knowing the landed cost of their purchases is important for customer experience and satisfaction, and reducing calling card shock.”
“The partnership between Escher and Hurricane levers the combined innovation and thought leadership of both organisations resulting in reducing the friction points in cross border parcels, improved productivity and a better customer experience for the Postal Operators’ Retail organisation” said Martyn Noble, CEO Hurricane .