FedEx Express offers returns through Collect+

FedEx Express will extend its use of the UK Collect+ pick-up/drop-off convenience store network by offering a returns collection service through the network of more than 4,000 stores nationwide.

Initially the returns collection service is only to be for UK domestic parcel returns but international returns are planned for the near future.

Until now, FedEx Express customers have been able to redirect parcels to a Collect+ store should they know they will not be in for the delivery. The new offering extends the flexibility of delivery and collection for UK online shoppers.

“We’re delighted to extend our strategic alliance with Collect+ to meet the ever-growing need for more convenient, secure and safe pickup and drop off locations across the UK,” said Norm Jaschinski, Managing Director, Regional Marketing Europe, FedEx Express. “Supporting businesses, and particularly small businesses, as they continue to serve their customers in the current climate is essential, and the expansion of this alliance is just one more way FedEx can help.”

Ben Ford, Retail Services Director at PayPoint, said: “Our extended alliance with FedEx Express further cements our mission to become the UK’s foremost provider of PUDO (pick up and drop off) services. We look forward to building on this successful alliance with FedEx Express as we continue to respond and adapt to customer demand.”

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