The supply chain management company FedEx Supply Chain has officially launched ‘FedEx Fulfilment’, an e-commerce solution designed to help SMEs fulfil orders from multiple channels to include websites and online marketplaces. The scheme will also manage inventory for their retail stores.

“FedEx Fulfillment is the latest in a series of offerings designed to help our customers succeed as e-commerce continues to grow,” said Carl Asmus, senior vice president, E-Commerce, FedEx Express.

“Moving goods efficiently and reliably is what we do best. By teaming up with FedEx Supply Chain and utilizing the world-renowned FedEx networks, customers can focus less on fulfillment and logistics challenges and more on growing their businesses.”

FedEx says that the new platform is designed to give customers ‘complete visibility’ into their products in order for them to track items, manage inventory, assess trends, as well as build a better understanding of their shoppers’ spending behaviours.

The logistics and supply chain company added that FedEx Fulfillment has “one of the industry’s latest same-day fulfillment cut-off times, two-day ground shipping to the majority of the U.S. population, and the capabilities for a hassle-free returns process”.

The move into this market enables FedEx to better exploit the world of multi-channel e-commerce. Many businesses will sell on eBay, Amazon and through their own websites, sometimes selling the same SKU at different prices according to the platform on which they are sold. Managing the different income streams and patterns is important yet extremely complex, and this new programme from FedEx should significantly streamline the process.  
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