FedEx offers Collect+ pickup/drop-off service

FedEx is to offer Collect+ as a delivery option thanks to a deal it has done with owners of the pickup/drop-off network’s owners PayPoint.

The pickup/drop-off service through Collect+ will give FedEx delivery customers access to more than 2,300 collection and delivery points in the UK. Across Europe this brings FedEx pickup/drop-off network to 11,500 units.

“Collect+ is the perfect retailer to help us meet the growing need for a convenient, secure pickup option in a variety of UK locations,” said Jon Stockton, Vice President, Ground Operations UK, FedEx Express. “We understand customers may not always want packages delivered to their home or office, but they do want secure, alternate delivery options, and we’re on a mission to make that happen. We are proud to work with Collect+ to make our customers’ lives easier. Collect+ also offers environmental benefits through increased fuel efficiencies for our ground fleet from smarter routes.”


Pickup/drop-off (PUDO) is increasingly being seen as a better alternative to customers having to wait in all day or receiving ‘Sorry we missed you’ cards.

 Nick Wiles, Executive Chairman of PayPoint said, “We’re delighted to be working with FedEx Express and the feedback from retailers and customers since launch has been excellent. This forms part of our collaboration announcement earlier this year and is another example of our drive to become the UK’s foremost provider of click and collect services.”   

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