- 10 December 2021
- Transport / Logistics Services
Ford delivery management software has enabled Royal Mail to run fewer delivery vans in a pilot in Manchester, even while maintaining good customer service.
The trial involved testing whether Ford’s routing software could increase the number of larger parcels being delivered on foot in urban areas. The software identified safe places for the vans to park and for the posties to collect them for final yard delivery. The delivery staff then used a smartphone app to exactly locate the van for collections. They delivered to a mix of high rise flats, business and residential buildings.
According to Royal Mail, “The process resulted in fast and efficient deliveries, whilst maintaining human interaction at the point of delivery, ensuring trust on the doorstep.”
The delivery trial took place in the M4 postcode in Manchester, where there will be a clean air zone next year. The Ford Mode:Link software allowed the postal operator to reduce the overall number of vans in the postcode area at any one time by 50% and daily van mileage by 33%, greatly reducing the carbon intensity of parcel deliveries.
Tom Thompson, Founder, Last Mile Delivery at Ford Mobility, said: “Our software made it possible for Royal Mail to help reduce carbon emissions and congestion in city centres. As we enter the busiest and most magical time of year for parcels, we are delighted to see the results of this trial prove the value of delivery on foot and the effectiveness of Ford’s software in making city centres cleaner, greener and safer.”
Achim Dunnwald, Chief Operating Officer, at Royal Mail, said: “Ford’s software enabled Royal Mail to reduce van usage and mileage in the trial area, whilst still offering a prompt and reliable parcel delivery service. At Royal Mail, we are continuously looking at opportunities to reduce our emissions, alongside delivering convenience to our customers.”