- 7 June 2019
- Transport / Logistics Services
Millions of UPS customers are to be offered a year of complimentary access to two-day shipping, returns and a seamless checkout with over 100 retailers.
The offer comes as part of free membership to the UPS My Choice offering, and is in partnership with ShopRunner.
Adding ShopRunner to the My Choice service is the second benefit added to the programme in under a year. Its 58 million registered members worldwide can also use their login to easily access UPS My Choice Deals, which range from shopping discounts to cash-back offers.
Members of My Choice can customise their delivery experience to fit their specific needs. They also can receive estimated arrival and progress alerts as well as sign for a package in advance, set vacation holds or change a delivery address to their workplace, a neighbour’s home or a nearby UPS Access Point ® location. Members can also provide instructions for their UPS driver on where to leave their packages such as the back porch or side of the garage.
“We’re thrilled to add yet another unique value to the UPS My Choice program,” said Kevin Warren, UPS’s chief marketing officer. “Retailers benefit by connecting to the UPS My Choice customer base, which is comprised of savvy and loyal shoppers.”
For ShopRunner, the deal benefits its retail partners and millions of members. “As shoppers increasingly demand faster shipping and more control of their deliveries, we have welcomed this strategic alignment with UPS,” said Sam Yagan, CEO of ShopRunner. “It opens the door for closer collaboration and partnership in creating innovative products and services for both consumers and retailers.”
UPS expects to continue making the service more valuable to its UPS My Choice member base. “UPS remains committed to improving the experience and benefits we provide to our UPS My Choice members,” said Warren said. “We anticipate rolling out more loyalty-focused innovations on the UPS My Choice platform. The goal is to reward our members and add value to their experience when they do business with UPS.”