In an attempt to go head to head with Amazon’s FBA, eBay Germany has launched two new logistics services for business sellers – eBay Fulfilment and eBay Shipping.

The two services qualify participating sellers for the eBay Plus service, which is a subscription service for buyers that includes free shipping, free returns and premium customer service. The sellers also get better visibility and eBay-paid returns and when processing all eBay Plus orders on the same working day, sellers receive an additional 20% discount on the sales commission.

eBay Germany has now put programmes in place that will assist sellers to compete on service and convenience with Amazon and indeed head on with Amazon Prime for buyers willing to pay a subscription.

eBay Fulfilment is a multi-channel fulfilment service that allows next-day delivery for customer orders before 6pm.

eBay’s logistics Partner FIEGE handles storage, picking and packing of products for the participating eBay dealers with the delivery experience for the end customer is guaranteed by Hermes.

With eBay shipping, eBay offers fast delivery at an attractive price to all smaller channels. During the beta phase, the eBay shipping solution is implemented in partnership with DPD.

Michael Pasch, Senior Director of Loyalty & Logistics, eBay Germany said:
(Translation) “As a leading global trading company, we believe that logistics is of strategic importance to improve the buyer and seller experience on our platform. With our new logistics services, we help our dealers to meet the ever-increasing demands of their customers for fast, reliable delivery. At the same time, by participating in eBay Plus, sellers will benefit from additional sales and take over the return costs for all eBay Plus items through eBay.”