- 10 June 2021
- Transport / Logistics Services
Following 22% growth in business in the last six months, Luton and Dunstable based GB Couriers has made three new senior appointments to its company.
GB Couriers is part of The APC network, the largest independent parcel delivery network in the UK. To support projected future growth it has appointed Alanah Kinsella as Depot Manager, to lead the team through the next stage of business growth and to continue building and strengthening GB Couriers’ partnership with customers across the region. In addition Mike Redfern has been appointed Business Development Manager, a role which will see him utilise decades of experience in customer relations management in order to provide great service solutions and support the continued growth of GB Couriers’ customers. Finally, Bee Saleem has been appointed Customer Service Executive, ensuring that SME customers have a day-to-day contact to assist with any enquiries.
The three new management staff join the team of 15 at GB Couriers and will help build on its Overnight parcel collection and delivery service to local businesses across the LU1-LU7 postcodes.
Alanah Kinsella, new Depot Manager at GB Couriers, said: “Having only just joined the business I’ve been overwhelmed by the sheer resilience and entrepreneurialism shown by SMEs across the region, with many of our customers thriving despite the challenges of the last year. We are dedicated to supporting the resilience of our customers, providing them with a customer focused service and a local team, working hard in partnership with them, to help them flourish in the years ahead.”
Jonathan Smith, Chief Executive at APC Overnight, said: “The strength and determination of the UK’s SMEs continues to prevail. Throughout the first half of 2021 – and even as lockdown restrictions have eased – we are still seeing high demand for delivery services, as consumers continue to shop online and businesses continue to rely on carriers to get these items delivered. The ongoing dedication and hard work of our colleagues at GB Couriers will be key to supporting this, ensuring that the needs of customers are recognised, and working closely with them to ensure those needs are met.”