- 17 November 2020
- Transport / Logistics Services
Royal Mail’s international parcels arm GLS has announced it is expecting a 30% to 40% volume increase in the coming peak season. So far this year it has invested over €150 million in its European network that has seen explosive growth thanks to the pandemic.
“We are consistently driving forward the international capacity expansion and the sustainable orientation of our Europe-wide network”, explains Martin Seidenberg, CEO of the GLS Group. “This year has made it clear what an important role GLS plays in supplying the population. We see our investments as an important pillar of future-oriented and cross-border parcel logistics.”
GLS has been aggressively expanding its infrastructure in Europe this year, opening more than 20 new locations across the continent and expanding its existing facilities by up to 50%. For the coming Christmas period the company has taken on more than 2,500 temporary staff in parcel handling and over 6,500 long distance and delivery vehicles.
“Our goal is to also handle the additional volume of international parcels for our customers smoothly and with the high quality they are accustomed to”, says Seidenberg. “We have also pushed ahead with the digitalisation of our parcel logistics – among other things with the latest generation of hand-held scanners for simple and direct interaction with our customers during parcel delivery. For the international e-commerce business, we offer an uncomplicated, cross-border returns service to customers who target their online offering to different countries. With the international ShopReturnService, GLS thus underlines its European strength.”