- 23 February 2021
- Transport / Logistics Services
UK same-day last mile delivery providers Gophr have secured £4 million in funding from Nauta Capital to strengthen its core product through improved user experience and client customisation options.
The money is also to accelerate Gophr from being the smartest same-day delivery marketplace to becoming the leading delivery operating system for independent delivery operators.
Founder and CEO Seb Robert explained: “With all the hype around drones and autonomous vehicles, people forget – or never really understood – that the delivery business, particularly last-mile, is still a people business. Because better couriers deliver better outcomes, our focus has been creating a platform that enables each courier to perform ‘better’.
“And unlike most gig economy businesses that see the self-employed as a commodity to be exploited, for Gophr, they’re the talent and an advantage to be leveraged, and they need to be treated and rewarded as such.”
Founded in 2015, Gophr has seen 300% revenue growth in the last 12 months due to lockdown. This amounted to over 2 million same-day deliveries for brands that include HelloFresh, Selfridges and Co-op. It works into more than 50 towns and cities across the UK.
Matt Arrigonie, eCommerce & Last Mile Manager at Co-Op said: ”Gophr have worked with us on a plan to service new areas of the country with a very modern and impressive website, fleet, and service team. This gave my team and I confidence from the initial meeting. Ultimately this partnership will result in increased profits for the business and wider reach for our online channel as we grow the proposition. They are easy to work with, think creatively, and effectively communicate across all channels. I think this could be a true game-changer in our e-commerce expansion and potential to bring new customers into the Co-op brand.”
Commenting on the investment Carles Ferrer, Nauta Capital’s London-based General Partner, said: “As customers, we all have high expectations of last-mile delivery, and yet we barely ever get the experience we want. Missing a delivery, couriers not being able to find your address, inflexible delivery times and slots, all seem outdated in the 21st century. So, when we came across Gophr and saw their courier-first and friendly approach, coupled with their impressive tech and data-driven approach to solving last-mile delivery for clients and customers of all sizes, we knew we had a winner on our hands. We are very excited to join Seb and Krzys on this exciting journey to be able to bring last-mile delivery to consumers across the whole of the UK and Europe.”