- 27 February 2020
- Transport / Logistics Services
Helen Marshall is to be Chief Information Officer of independent parcel delivery company Yodel.
Marshall was Yodel’s IT Director, moving through the business in its informational technology departments.
As IT Director she and her team built Yodel’s digital offering that includes the redirection service Inflight and Xperience that enables clients to offer a seamless retailer branded journey from order to delivery.
Including her time at Yodel, Marshall has led IT teams across different blue-chip companies, focusing on large-scale transformation within technology departments including those at Virgin and TalkTalk for the last 30 years.
She is to take over from Adam Gerrard, who leaves Yodel after five years.
Mike Hancox, CEO at Yodel, said: “As Yodel continues to invest in tech to deliver the best user experience for its customers, we are delighted to have Helen leading as CIO. Since joining Yodel five years ago Helen has played a pivotal role in transforming our IT operation – building an award-winning team whilst delivering unprecedented levels of service availability, helping colleagues to focus on clients and customers.”
Yodel’s incoming CIO, Helen Marshall commented: “Yodel’s tech systems played a key part in supporting our most successful peak to date – helping our delivery drivers to get parcels to customers across the country in a safe and timely fashion. I am looking forward to exploring new applications to help make deliveries even more seamless than ever, whilst working closely with my talented colleagues to build on our award wins and establish Yodel as the leading innovator of the logistics industry.”