Hermes Xmas delivery guarantee

For its sixth year, Hermes is offering its Christmas delivery deadline guarantee where all purchases made by 23:59 on December 20 will be delivered before the 25th for standard deliveries and the same time on the 21st for next-day deliveries.

The offer only applies to UK mainland postcodes but in these cases, a minimum of one delivery attempt will be made or the fee for delivery will be refunded.

Martijn De Lange, CEO of Hermes UK, said, “We’re happy to honor our guaranteed Christmas delivery promise for the sixth year running as we want to deliver the best possible service for our clients and their customers at everyone’s busiest time of the year.

“The recent investments across our fleet and network of hubs and depots will drive this, including the use of our new premises in Hemel Hempstead that opened last month. We have also invested throughout the year in ongoing digital updates to improve control, flow of information and trust from our customers.

“We’re looking forward to supporting our clients as we head into peak 2018 to ensure that their customers and ours have the best possible delivery experience.”