- 23 March 2022
- Transport / Logistics Services
Tech retail developers HubBox has developed an API that gives customers the option of having their goods delivered direct to a DPD UK Pickup location at checkout. HubBox clients will be able to add this to their shopping basket system, increasing the choices for delivery by their retail customers.
The offer allows people to use the 6,000 Pickup shops in the UK. Retailers that have signed up to the scheme include the Post Office, Sainsbury’s, Morrisons and the Co-op, as well as a large number of independent convenience stores.
Currently, DPD parcel recipients can divert their deliveries to a DPD Pickup store when the parcel is already in the system via the DPD app. This is the first time that a client retailer has offered the option of having the parcel delivered to a Pickup store as a first choice.
As pandemic restrictions ease, so more and more of the UK population are being expected to return to working at their offices. The pandemic has kicked off an e-commerce boom, and with more options to have click & collect as a delivery option so it is hoped that the growth in the pandemic will be maintained.
As part of the new API, customers will be able to choose their preferred DPD Pickup location in the checkout process. They can still choose home delivery and use the ‘in-flight’ options for delivery via the DPD app should they not be at home at the time.
Elaine Kerr, CEO at DPD UK, comments: “Our reliance on online shopping is greater now than ever. Post-pandemic we need to develop new solutions for parcel recipients, now they aren’t at home all the time. For the last decade we’ve led the way in personalising delivery preferences with more information and more options, and now we are helping retailers to add more choice at the checkout. We talk to online shoppers all the time and we know they like our Pickup network with bigger name stores and greater accessibility. As a result, we’ve seen a growth in the number of parcels going into our shops and this is a really smart way of helping retailers meet that growing demand for ‘click & collect’.”
Sam Jarvis, CEO and Founder, HubBox adds: “Retailers, now more than ever, understand how much their customers value flexibility and control when it comes to delivery. We are delighted to be working with DPD to provide their retailer clients with a quick and easy way to offer local collection to DPD Pickup stores. By using our software, retailers can get up and running in a matter of hours rather than going through a lengthy bespoke development process.”