- 7 September 2021
- Transport / Logistics Services
UK Freight transport software company Imaginovate has announced it has launched a new product called Fleet Enable that automates how delivery companies plan, schedule, optimise and deliver white-glove shipments to end customers.
“Our disruptive technology for White Glove carriers in the final-mile space can automate every aspect of their business from end-to-end,” said Krishna Vattipalli, Imaginnovate CEO. “Fleet Enable’s mission is to automate White Glove services and maximize profits for the thousands of carriers who deliver in the final mile space.”
Imaginovate has set up a new division of the company for this line of business. Fleet Enable can digitise everything from scheduling a delivery to routing, dispatch, driver experience, billing, invoicing driver settlements and customer management. The system is hosted on the cloud as a SaaS for carriers.
White glove services are where the delivery team sets up, assembles and installs a product in the end customer’s home or office. These are generally large and bulky items such as fridges and exercise equipment.
“What differentiates Fleet Enable is automation, scalability, usability and flexibility,” said Krishna Vattipalli. “Historically in this space, carriers have bent their processes to fit the available technology. With Fleet Enable, the software adapts to the carrier’s existing business processes, which simplifies training and onboarding of their employees.”