- 18 January 2021
- Transport / Logistics Services
Smart parcel locker company InPost has announced it is offering digital receipts for its parcels across its UK parcel locker network.
The digital receipts, that are sent to the customer’s smartphone, replace paper receipts and form proof of collection or delivery. When they drop off their item they scan the QR code on the screen, and this registers the parcel ID and takes them to the InPost site where they enter their email address via their smartphone.
InPost’s service now allows the customer the ability to track their item from the parcel locker to the point of delivery, ensuring that the parcel is safe and secure. They can also use this to get an idea when to expect a refund on basis of knowing when the retailer has received the parcel.
Jason Tavaria, CEO at InPost added: “We’re always looking for ways to make lives easier for our customers. We also know tracking is important, especially when making returns. The new digital receipts mean our lockers are now even faster, and even greener to use. With the ability to enter in contact details through your smartphone, they are also as contact-free as possible.”
He continues: “With delivery networks already stretched this peak season, out-of-store click and collect options are able to add some much-needed capacity into the system. And with lockers open 24/7 customers can skip the queues and make collections and returns, or send parcels, any time that suits them.”