- 21 September 2021
- Transport / Logistics Services
European parcel locker specialists InPost has launched a same-day delivery service in Poland. Where a parcel is intended for delivery within the same city reaches the distribution centre by 16:00 it will be delivered to a parcel locker machine the same day. This offering is for all InPost customers with no additional fees.
The same-day delivery service comes after considerable investment in increasing the density of parcel lockers in Poland. The first phase of the roll out of the service will be in Warsaw and Łódź and then to extend it to several more Polish cities by the end of this year.
Rafał Brzoska, InPost Founder and CEO said, “Our research shows that over 80% of our customers expect the fastest possible delivery. We are meeting and exceeding these expectations by introducing Same Day Delivery, a new capability for the Polish logistics market. For merchants and e-retailer, this will be a welcomed addition as speedy deliveries may help to increase sales. For InPost, the driving force behind the introduction of Same Day Deliveries with no additional fees, is to increase customer satisfaction, which is one of our most important competitive advantages.
The functionality will first launch in Warsaw and Łódź, and at a by the end of the year, is expected to be launched in several of Poland’s largest cities. This will strengthen InPost’s position as the leading player in the e-commerce delivery market, providing customers with the best quality service for the best price. We do it because we want to revolutionise Polish logistics. We believe that launching Same Day Deliveries will enhance our position as the leading e-commerce enablement platform within the entire e-commerce industry. With a strong understanding of future of e-commerce and customer needs, we consistently work to introduce innovative solutions for our customers. I believe what we are announcing today will become the norm and something that businesses within the industry will aspire to offer in the future.”