- 8 September 2020
- Transport / Logistics Services
Stefanie Klotz has been appointed the International Post Corporation (IPC) Head of Proactive Performance Management, Analysis and Certification Services. At the same time the IPC has also appointed Nicolas Bilhoto, currently Head of Service Management, to the new role of Head of Service Management and Development.
Klotz will be responsible for direct operational interaction with IPC member postal operators through the Proactive Performance Management service and the Analysis service. In addition she is to run the certification of the International Mail Processing Centres of its members.
Bilhoto meanwhile has taken up the new post after the merger of the Service Management and Development departments. The merger is to enable the IPC to develop fast and agile development capacity as well as excellent service quality. He will report to IPC’s Chief Information Officer, Markus Apfelbeck.