IPC shows global posts primarily work in parcels

Express mail and parcel revenues across the global postal industry grew by €6.6 billion in 2018-19 according to the ‘IPC Global Postal Industry Report Key Findings’, published December 10. Mail revenues grew by just €0.3bn in the same period.

Aggregate global postal operators’ revenues hit €427.2 billion. Mail accounted for just one third of this, as global e-commerce sales grew by 20% year on year to €1.8 trillion worldwide. The IPC say that global online sales were originally set to double between 2019-24 but the pandemic has accelerated this markedly.

Holger Winklbauer, CEO of IPC, stated, “E-commerce parcels and packets continue to drive postal growth. The Covid-19 pandemic and resulting lockdowns have uplifted e-commerce further and fast-tracked other digital trends. This crisis is accelerating the structural shift from mail to parcels across the postal industry.

“Posts have faced many operational challenges due to the pandemic, but were quick to respond. Despite the disruption, recent IPC research reveals that while in lockdown, close to four-fifths of surveyed consumers were satisfied with the delivery speed of their online orders and noticed little or no disruption to postal services.”