Jersey Post tests SecureDrop Signature

Channel Islands postal operator Jersey Post is to trial a new feature for its SecureDrop service called SecureDrop Signature. This will enable all deliveries requiring a signature including Special Delivery to be delivered to a customer’s SecureDrop location.

At the customer’s SecureDrop delivery point, a unique barcode will be affixed for the postal delivery worker to scan when an item is delivered. When the delivery person scans the barcode they will register proof of delivery at the location. Jersey Post customers can nominate a safely accessible and weatherproof location at their property as the SecureDrop location. They can otherwise nominate a neighbour to receive the items on their behalf when they are not there to receive them.

Andy Jehan, Director of Postal Operations at Jersey Post said of the pilot project, “We are aware of the significant increase in the volume of items being sent that require a signature on delivery. Feedback from our current SecureDrop customers indicates that they are happy for any type of item of mail to be left in their SecureDrop location, including those that require a signature. On this basis, we will begin trialling the service with a selected area in order to test and perfect the service.”

Those customers who are taking part in the trial will give permission for all items requiring a signature on delivery to be left at their SecureDrop location. As and when the pilot project has been completed and feedback incorporated into new service protocols, the postal operator has said that it will extend the service island wide later this year.